When will I receive the refund from my return?

For items eligible for refund, you will receive an email notification when your return is received at our warehouse. You will receive another email within 25 business days notifying you that your return has been processed. It may take up to 3 business days for the credit to appear on your statement. If more than 3 business days have passed and you have not seen the refund credited to your account, please reach out to your bank to inquire before contacting us at fleur@fleurdumal.com for assistance.