What is your Return & Exchange policy?

Domestic/US Returns

Full priced merchandise may be returned for a full refund, Fleur credit or exchange when a return is submitted online within 20 days of your order shipping.

Sale items may be returned for Fleur credit or exchange only. Items marked “FINAL SALE” are final sale and cannot be returned.

For US customers, a prepaid return shipping label will be provided at no charge to return your merchandise.

To be eligible for return, exchange or store credit, merchandise must show no signs of wear and must be accompanied with all original tags.

International Returns

Fleur du Mal offers complimentary international returns on all orders. To organize an international return, please visit our international returns portal here. Provide your order ID and your email address to begin your return.

Notes

Panty Packs, Silk Masks, Le Wand products, Stockings, Bristol 6 Nippies and House of Waris teas are non-returnable and final sale.

Returned items received damaged will be handled on a case by case basis. Fleur du Mal reserves the right to refuse a return or charge a fee on any items received back in unsatisfactory condition.